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Make a St James’s Place Compensation Claim

If you have invested with St James's Place – even if your investment has performed well - you could be due compensation.

St. James’s Place (SJP) is a well-established and prominent wealth management company specialising in financial planning and investment services to high-net-worth individuals, families, and businesses.

SJP financial advisors, often called Partners, pride themselves on working closely with their clients to achieve their financial goals. But not all of SJP’s 850,000 plus clients are getting the service they expect and pay for.

We have launched a group action to help affected SJP clients get compensation for this negligence, mis-selling and overcharging. Because group actions can have a bigger impact than a single claim, our approach increases your chances of success when claiming compensation from SJP.

If you have invested with SJP, you could be due thousands of pounds in compensation. You could have a St James Place compensation claim even if your current investment appears to have performed well.

Signing up to our group action is straightforward and costs you nothing as we act on a no-win-no-fee basis.

If you are not sure what you can claim for, we can find this out for you.

Do you have a SJP claim?

Have you made an investment with SJP?
This includes pensions, ISAs (Individual Savings Accounts), shares, stocks, bonds or other investment types.

If so, you could have a SJP claim if any of the following apply:

Possible Claim Type

Your circumstances and needs were not considered by the advisor (e.g. your attitude to risk was not accessed)

The level of risk was not made clear to you before investing with SJP 

You were misled about the potential rewards of your investment

You were not told about the disadvantages of investing  

You were advised to invest in an unsuitable product

You were advised to transfer a Defined Benefit pension by SJP 

You were advised to transfer an existing Investment Bond into a SJP Investment Bond 

Your advisor did not discuss alternative (cheaper/safer) options with you

The fees were not made clear to you

You have seen a significant increase in fees since investing with SJP

You have paid significant penalties to transfer / switch existing pensions or investments to SJP

You have been unable to move your investments due to onerous contract terms involving lock-ins and high exit penalties.

You have not had regular formal annual review meetings with your SJP adviser, despite paying for this service

You have not been regularly asked (at least once a year) about changes to your personal circumstances

You did not request an annual financial review but were charged by default

The fees paid are way higher than is necessary

You have been unable to move your investments due to onerous contract terms involving lock-ins and high exit penalties

Why you should use KP Law to claim St James’s Place compensation

We are running our SJP group action claim on a no-win, no-fee basis.


One of the UK’s leading group action law firms, we have successfully represented claimants in cases against some of the largest companies in the world, including BA, Uber and Ticketmaster. Our dedicated Investment Fraud and Mis-selling team has all the expertise needed to win, even against the most aggressive defence lawyers.

Best chance of success

We only represent clients in cases we expect to win. And because we know what to look for when investigating a case, we ensure you get the maximum compensation possible. Our solicitors have even won cases where victims had been told that there was little to no chance of compensation.

Ease of claiming

With one simple sign-up form, our straightforward process makes it easy to claim all you are due.   

What’s been happening at St James’s Place?

Historically, SJP clients have been very loyal. But that is changing as more and more evidence about negligent advice, mis-selling, and overcharging comes to light.

SJP’s share price has witnessed a sharp decline in the last two years, losing nearly half of its market value (approximately £3.8 billion). Key funds at SJP showed significant underperformance during this period.

SJP data for 2022 revealed that 41% of UK clients’ assets under management were in funds that provided inadequate value.

SJP states that it hires “best in breed” stock-pickers to create bespoke funds that are “only available” to its clients. But, according to The Times, “managers of 13 SJP funds also run less expensive versions of these products — sometimes with almost the same investments — available to all investors”. As such, some clients have paid significantly more to invest with SJP, despite almost identical, but cheaper funds being available elsewhere.

According to analysis by Morningstar, only one of the SJP-branded funds has achieved higher returns compared with its non-SJP counterparts over five years.

While SJP makes most of its profits from annual charges (with SJP advisers receiving lavish rewards for hitting sales targets), the company has been forced to cut its inappropriately high fees in light of regulatory changes.

SJP’s fee model has faced severe media scrutiny, with reports that many clients are paying significant adviser fees for an annual review service that they are simply not receiving.

We have launched a group action to help SJP clients claim compensation for this abuse of trust.

SJP clients cannot simply move their investments if they are not happy

During our investigations, we discovered that many SJP clients have been unable to move on due to onerous contract terms involving lock-ins and high exit penalties. For example, SJP uses both an “Early Withdrawal Charge” and “Exit Fees”. So, clients must pay double to move their investments elsewhere.

If you are frustrated with this double charging, join our SJP group action and pursue compensation.

St James’s Place FAQs

Here are some of the questions our clients have asked our expert lawyers about making a St James’s Place compensation claim.

  • What is this claim about?

    The St James’s Place (SJP) claim covers:  

    • INVESTMENT MIS-SELLING. Where SJP advisers have provided negligent advice.  
    • INNAPPROPRIATE FUND CATEGORIES. Unlike independent financial advisers, SJP advisers can only recommend the company’s own investment products. However, some SJP clients have paid significantly more to invest with SJP despite almost identical but cheaper funds being available elsewhere. In addition, SJP has failed to move some clients to cheaper share classes of the same fund, costing their clients thousands of pounds. 
    • LACK OF ANNUAL REVIEW. Where SJP customers have been paying adviser fees for a service they are not receiving.  


    Keeping things simple, our straightforward process empowers SJP clients to claim everything they are due, with one simple sign-up form. Where you are not sure what you can claim for, we can find this out for you.  

  • I think my SJP financial advisor was negligent. Do I have a claim?

    To make a professional negligence claim, you need to demonstrate that you were owed a duty of care, that the professional involved breached this duty, and that this breach caused you to suffer a loss. This can be hard to prove, as a professional is not expected to be right 100% of the time. To win your case, you must show that another experienced professional in the same field would have given different advice, or that the professional failed to follow recognised good practice. We have a history of effectively handling these types of cases and can help you make a successful claim. 

  • What are the potential consequences of investment mis-selling?

    As a result of investment mis-selling, victims might have: 

    •  Lost thousands of pounds. 
    • Been hit with high fees and charges. 
    • Paid for a service they did not need or receive
    • Suffered emotional stress and harm. 

  • Do I need a lawyer to claim compensation from SJP?

    You can make a claim without a lawyer. But while a DIY investment mis-selling claim could save you solicitor’s fees, in the end, even if you win, you might walk away with less compensation. This is often due to a lack of understanding over the law/procedures, which can put individuals at a disadvantage when up against savvy (and sometimes aggressive) defence lawyers. And, of course, if you lose your case, you will likely have to pay the other side’s costs. Because we offer no-win, no-fee funding arrangements, you benefit from expert legal support without worrying about costs

  • Can I make a SJP claim with KP Law?

    Register with us and we will assess your case. Signing up is straightforward and costs you nothing as we act on a no win-no fee basis.  

  • How much will I have to pay if I make a claim with us?

    You will only have to pay anything if you win. You will not have to pay anything upfront. Any payment would only come out of the money that we recover on your behalf. We will conduct the claim for you under a no-win, no-fee agreement. If you win, our fees will be deducted from your damages.  

  • How much compensation could I get?

    Each case is different, but many of those affected by this case could be owed many thousands of pounds. 

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